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Don't hesitate to contact us if you have any questions!
Call Us
+31 687 446 185
Write Us
contact@forwardstudies.nl
Headquarter
Hague, 2516 XB
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Frequently Asked Questions
Sorry, due to the nature of online courses, you will have the access to the online videos immediately after your purchase. Hence, we cannot make a refund. However, if you are unsure about the quality of the videos, you can request a free trial by writing us an email.
You can get the access to the videos immediately after your purchase and the access will expire after you final exam. However, if you need to take a resit, you can inform us by email and then we can keep your access until resit.
We do know that some exam training organisations offer the money-back warranty if you did not pass the exam. However, Forward Studies believes that with the effective hybrid learning method, everyone can pass the exam by putting in enough work. Hence, instead of the “money-back warranty”, Forward Studies provides the most help by giving you the access to the videos and WhatsApp group for Q&A until you pass the exam.
It is possible to purchase the group session alone and you can send us an email directly. However, we highly encourage you to follow the online course as the method used in the group session will be taught first in the online course. Also, only purchasing the group session will not give you the access to the WhatsApp group for Q&A.
Yes. We only listed the options that were purchased by the most students. You can always write an email to indicate your preferred option. For example, you can have more private hours.
Please send us an email to indicate the course you want to learn. Also, ask your schoolmates to indicate the interests as well. When enough request is received, we will more likely offer the course. In the meanwhile, you can send us the syllabus, we will check whether we have similar courses already or help you find a private tutor if needed.
